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Returns/Exchanges

You can return/exchange any product within 15 days from the date of delivery.
For Exchange We provide one time Free exchanges (pickup+replacement) product. In case product is out of stock, we provide a coupon code.
For Refunds: In case of refunds Rs. 199 (Excluding COD charges) will be deducted from the total refund amount as pickup+processing charge.

  • Please see our RETURNS/EXCHANGE page for detailed description on How & When the returns are applicable.

  • It's simple, You can return or exchange any product within 15 days from the date of delivery, provided that the product is in an unused condition as received. Following are the steps

    • STEP 1: You'll only need your Order no. and your e-mail id
    • STEP 2: CLICK HERE: RAISE A RETURN REQUEST
    • STEP 3:Check your e-mail for our mail & reference no.
    • STEP 4:Communicate with our team by replying to the same mail, or write us on support@antimatter.in with your order no.

    In cases where your address pincode is not available for pickup.We will request you to self-ship the package to our location:

    ANTIMATTER APPARELS PVT. LTD.
    RETURNS DEPT.
    PLOT NO. 314, WARD 3B
    NEAR HARI-OM HOSPITAL
    ADIPUR-KUTCH
    GUJARAT-370205

    To simplify things, we require you to place a RETURN REQUEST for the product that you've received, and place an order for the new product that you desire.

    You can return the product within 15 days from the date of delivery, provided that the product is in an unused condition as received. Following are the steps to place a returns request:

    • STEP 1: You'll only need your Order no. and your e-mail id
    • STEP 2: CLICK HERE: RAISE A RETURN REQUEST
    • STEP 3:Check your e-mail for our mail & reference no.
    • STEP 4:Communicate with our team by replying to the same mail, or write us on support@antimatter.in with your order no.

    In cases where your address pincode is not available for pickup.We will request you to self-ship the package to our location:

    ANTIMATTER APPARELS PVT. LTD.
    RETURNS DEPT.
    PLOT NO. 314, WARD 3B
    NEAR HARI-OM HOSPITAL
    ADIPUR-KUTCH
    GUJARAT-370205

    Refunds are done via NEFT only, to your bank account. Please raise a return request to initiate the return.

    Please refer to the PAYMENTS/REFUNDS page for details

    Yes, We do have Pickup services available for almost all pincodes we deliver to. In case pickup is not available, we request you to self-ship the product back to us using any cost-effective courier provider.

    In such cases, the product is considered as sold if the tag is broken.Read more about our Returns/Exchange Policy here for detailed description.

    We're really sorry about that, Please raise a return request, we'll assist you promptly with an exchange!

    Please raise a returns request for the received product here RAISE A RETURNS REQUEST to return the product you've already received. Our team will assist you to place a new order for the product you wish separately.